Privacy Policy

At Love & Light Loughborough, your privacy and trust are very important to us. This policy explains what personal information we collect, how we use it, and how we protect it, in line with UK GDPR and data protection laws.

Information We Collect

Name, email, phone number
Booking details and preferences
Cookies (we use cookies to improve website performance, track analytics, and enhance your user experience. You can manage cookies in your browser settings)
Website usage data

How We Use Your Information

Manage bookings and appointments
Take payments securely
Send confirmations and reminders
Respond to enquiries
Provide healing services
Improve our website and services
Send optional newsletters (if subscribed)

We never sell your information or share it with third parties for marketing purposes.

Your information is stored securely using a GDPR-compliant platform, Wix. We do not store credit card details ourselves.

If you subscribe to our newsletter, you may receive occasional emails about offers, events, or updates. You may unsubscribe at any time using the link in the email.

We may update this Privacy Policy occasionally. The latest version will always be available on our website.